Frequently Asked Questions
Everything you need to know about your Beautiful Earth Boutique experience.
How long will it take for my order to arrive?
Standard shipping typically takes 5-10 business days within the United States. International shipping times vary by location, generally ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are final sale unless they arrive damaged.
What materials are used in your jewelry?
Our pieces are crafted using high-quality materials including 14k and 18k gold plating over sterling silver or stainless steel. All items are nickel-free and hypoallergenic.
How should I care for my boutique pieces?
To maintain the luster of your jewelry, avoid contact with water, perfumes, and lotions. Store your pieces in a cool, dry place and clean them gently with a soft microfiber cloth.
Can I track my package after it ships?
Yes, once your order is processed, you will receive a shipping confirmation email containing a unique tracking number and a link to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.